1.1 Service Overview: Junaus SCM provides comprehensive international logistics services including freight forwarding, NVOCC operations, multimodal transport, customs clearance, warehousing, and supply chain management.

1.2 Geographic Focus: Our primary expertise lies in Latin America market logistics with global connectivity through strategic partnerships with major shipping lines including MAERSK, CMA, MSC, ONE, and EVERGREEN.

1.3 Service Standards: All services are delivered in accordance with international logistics standards, Chinese Ministry of Transport regulations, and applicable international conventions.

2.1 Information Accuracy: Clients must provide accurate, complete, and timely information regarding shipments, including but not limited to cargo descriptions, values, destinations, and required documentation.

2.2 Compliance Requirements: Clients are responsible for ensuring all shipments comply with applicable laws, regulations, and restrictions of origin, transit, and destination countries.

2.3 Documentation: Clients must provide all necessary documentation including commercial invoices, packing lists, certificates, and permits as required by relevant authorities.

2.4 Payment Terms: Payment for services must be made according to agreed terms. Default in payment may result in service suspension and additional charges.

3.1 Standard of Care: Junaus SCM exercises reasonable care and diligence in providing logistics services but acts as an intermediary and not as a carrier unless specifically contracted as such.

3.2 Liability Limitations: Our liability is limited to the terms of our service agreements and applicable international conventions such as the Hague-Visby Rules, Warsaw Convention, or CMR Convention as applicable.

3.3 Insurance Recommendations: We strongly recommend clients obtain appropriate cargo insurance. Junaus SCM can arrange insurance coverage but is not liable for uninsured losses.

3.4 Force Majeure: We are not liable for delays or failures caused by circumstances beyond our reasonable control including natural disasters, strikes, government actions, or carrier delays.

4.1 Quotations: All quotations are valid for the period specified and subject to confirmation of booking. Prices may vary based on market conditions, fuel surcharges, and regulatory changes.

4.2 Additional Charges: Clients are responsible for additional charges including but not limited to demurrage, detention, storage, customs duties, taxes, and penalties arising from cargo handling.

4.3 Payment Schedule: Payment terms are specified in individual service agreements. Late payments may incur interest charges and affect service continuation.

4.4 Currency and Exchange: All prices are quoted in the agreed currency. Exchange rate fluctuations may affect final charges where currency conversion is required.

5.1 Confidential Information: We maintain strict confidentiality regarding client business information, trade secrets, and commercial data shared during service provision.

5.2 Data Security: Client data is protected using industry-standard security measures and is only shared with authorized personnel and partners as necessary for service delivery.

5.3 Regulatory Disclosure: We may disclose information as required by law, regulation, or competent authorities including customs, security, and trade compliance agencies.

5.4 Data Retention: Client data is retained for periods required by applicable laws and regulations, typically 5-7 years for logistics and customs documentation.

6.1 Governing Law: These Terms are governed by the laws of the People's Republic of China and applicable international logistics conventions.

6.2 Dispute Resolution: Disputes shall first be resolved through good faith negotiation. If unsuccessful, disputes may be submitted to arbitration or competent courts as specified in individual service agreements.

6.3 Jurisdiction: For matters not covered by specific arbitration clauses, the courts of the People's Republic of China shall have jurisdiction.

6.4 Time Limitations: Claims must be submitted within time limits specified by applicable laws and international conventions, typically within 9-12 months of delivery or expected delivery date.

7.1 Terms Updates: Junaus SCM reserves the right to modify these Terms with reasonable notice. Continued use of services constitutes acceptance of updated Terms.

7.2 Service Termination: Either party may terminate services with appropriate notice as specified in service agreements, subject to completion of ongoing shipments.

7.3 Survival Clauses: Provisions regarding liability, confidentiality, and dispute resolution survive termination of the service relationship.

7.4 Transition Support: Upon termination, we provide reasonable assistance in transitioning ongoing shipments and documentation to alternative service providers.